Connectivity
Gateway Watch
Configure Gateway Watch in HPzenAi Smart. Monitors gateway connectivity and weak communication conditions.
What it does
Track failover and weak signal early.
Monitors gateway connectivity and weak communication conditions. Use this automation when the selected field devices should work together without repeated manual setup.
Automation Logic
Trigger
Gateway connectivity changes or signal quality becomes poor.
Gateway switches to LTE failover
Example: choose "Gateway switches to LTE failover" for the default when behavior.
Condition
The condition persists long enough to avoid short network noise.
No condition
Example: leave No condition selected when the trigger alone should run the workflow.
Action
Send a gateway watch alert.
Notify me (info)
Example: choose "Notify me (info)" for the default then behavior.
Allowed Time
Use All day for site connectivity monitoring.
All day
Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.
Automation Details
Recommended use
Remote sites where gateway connectivity affects all downstream devices.
Gateways, Water Meters, Level Sensors, Valves
Send a gateway watch alert.
Review dependent automations when gateway alerts repeat.
Confirm gateway status updates appear in the app before enabling alerts.
Before You Start
Device Readiness
Link every device used by this workflow and confirm each one is online.
Device Selection
Choose the exact tank, pump, valve, relay, or meter that should be controlled.
Safe Test
Test with safe thresholds or manual observation before leaving the workflow enabled.
Guided Setup
Set Up Gateway Watch
Open the HPzenAi app.
Commissioning Checks
- Confirm the notification or failsafe action happens when device communication changes.
- Confirm gateway status updates appear in the app before enabling alerts.
- Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
- Review the event history after testing so the action is recorded as expected.
- Keep safety-critical workflows active all day unless the site needs a specific time window.
Troubleshooting
- If the Save button is disabled, complete every required trigger, condition, action, and timing field.
- If the workflow does not run, confirm the devices are online and the active time allows it to run now.
- If the action does not complete, check whether the target device is already in that state or cannot accept commands.
- If notification behavior is missing, confirm phone notification permission and recent device data.