Leak & Flow

Unexpected Flow

Configure Unexpected Flow in HPzenAi Smart. Detects water movement when no flow should be present.

What it does

Detect bursts, theft, or a tap left open.

Detects water movement when no flow should be present. Use this automation when the selected field devices should work together without repeated manual setup.

CategoryLeak & Flow

Works with

Water MetersValvesMotor Controllers

Automation Logic

When

Trigger

Flow is detected outside allowed operation.

Default

Flow detected while everything is off

Choices

Flow detected while everything is offFlow continues non-stop for2 h4 h8 hEnter value

Example: choose "Flow detected while everything is off" for the default when behavior.

If

Condition

No schedule, manual run, or approved process is currently active.

Default

No condition

Choices

No condition

Example: leave No condition selected when the trigger alone should run the workflow.

Then

Action

Send an alert or trigger the configured shutoff action.

Default

Close the shutoff valve and notify me

Choices

Close the shutoff valve and notify meOnly notify me

Example: choose "Close the shutoff valve and notify me" for the default then behavior.

Active

Allowed Time

Use All day for theft, burst, or tap-left-open detection.

Default

All day

Choices

All dayDay (6 AM - 6 PM)Night (6 PM - 6 AM)

Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.

Automation Details

Recommended use

Utility lines, building inlets, and irrigation systems that should be idle most of the time.

Device Inputs

Water Meters, Valves, Motor Controllers

Output Behavior

Send an alert or trigger the configured shutoff action.

Safety Note

Tune the minimum flow and duration to avoid alerts from normal small usage.

Test Method

Run a small supervised flow outside the allowed window and confirm the response.

Visual reference coming soon

Future screenshot area for the Unexpected Flow setup screen and saved Smart card.

Unexpected Flow Walkthrough

Walkthrough video coming soon

Before You Start

Device Readiness

Link every device used by this workflow and confirm each one is online.

Device Selection

Choose the exact tank, pump, valve, relay, or meter that should be controlled.

Safe Test

Test with safe thresholds or manual observation before leaving the workflow enabled.

Guided Setup

Set Up Unexpected Flow

Step 1 / 12

9:41

1

Open the HPzenAi app.

Step 1 / 12

Commissioning Checks

• Confirm the alert or shutoff action happens when flow becomes unsafe.
• Run a small supervised flow outside the allowed window and confirm the response.
• Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
• Review the event history after testing so the action is recorded as expected.
• Keep safety-critical workflows active all day unless the site needs a specific time window.

Troubleshooting

• If the Save button is disabled, complete every required trigger, condition, action, and timing field.
• If the workflow does not run, confirm the devices are online and the active time allows it to run now.
• If the action does not complete, check whether the target device is already in that state or cannot accept commands.
• If notification behavior is missing, confirm phone notification permission and recent device data.

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