Motor & Energy
Start Failure Alert
Configure Start Failure Alert in HPzenAi Smart. Detects a failed motor start.
What it does
Detect when a start command does not actually run the motor.
Detects a failed motor start. Use this automation when the selected field devices should work together without repeated manual setup.
Automation Logic
Trigger
A start command is sent to the motor.
No running current after start for 30 sec
Example: choose "No running current after start for" and keep the default 30 sec, select another preset, or enter another value.
Condition
The motor does not report running or expected current within the allowed time.
No condition
Example: leave No condition selected when the trigger alone should run the workflow.
Action
Send a start failure alert.
Notify me (critical)
Example: choose "Notify me (critical)" for the default then behavior.
Allowed Time
Use All day for controlled motors.
All day
Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.
Automation Details
Recommended use
Remote pumps where failed starts need fast attention.
Motor Controllers, Energy Meters, Level Sensors
Send a start failure alert.
Investigate repeated start failures before issuing more start commands.
Confirm the motor running feedback is visible before enabling this alert.
Before You Start
Device Readiness
Link every device used by this workflow and confirm each one is online.
Device Selection
Choose the exact tank, pump, valve, relay, or meter that should be controlled.
Safe Test
Test with safe thresholds or manual observation before leaving the workflow enabled.
Guided Setup
Set Up Start Failure Alert
Open the HPzenAi app.
Commissioning Checks
- Confirm the motor action or alert follows the selected protection condition.
- Confirm the motor running feedback is visible before enabling this alert.
- Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
- Review the event history after testing so the action is recorded as expected.
- Keep safety-critical workflows active all day unless the site needs a specific time window.
Troubleshooting
- If the Save button is disabled, complete every required trigger, condition, action, and timing field.
- If the workflow does not run, confirm the devices are online and the active time allows it to run now.
- If the action does not complete, check whether the target device is already in that state or cannot accept commands.
- If notification behavior is missing, confirm phone notification permission and recent device data.