Relay Bank

Alternate Channels

Configure Alternate Channels in HPzenAi Smart. Rotates load usage across relay channels.

What it does

Rotate loads between relay channels to balance usage.

Rotates load usage across relay channels. Use this automation when the selected field devices should work together without repeated manual setup.

CategoryRelay Bank

Works with

Relay ControllersMotor ControllersValves

Automation Logic

When

Trigger

A run request occurs for an alternate channel group.

Default

At 6:00 AM daily

Choices

At a scheduled timeChoose timeDailyWeekdaysWeekendsCustom daysWhen I run it from the app

Example: run at 6:00 AM every day, or change the time and repeat days in the app.

If

Condition

At least one channel in the group is available.

Default

No condition

Choices

No condition

Example: leave No condition selected when the trigger alone should run the workflow.

Then

Action

Run the next eligible channel to balance usage.

Default

Alternate channels every 30 min

Choices

Alternate channels every15 min30 min60 minEnter valueOnly notify me

Example: choose "Alternate channels every" and keep the default 30 min, select another preset, or enter another value.

Active

Allowed Time

Use All day or the operating window for the load group.

Default

All day

Choices

All dayDay (6 AM - 6 PM)Night (6 PM - 6 AM)

Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.

Automation Details

Recommended use

Duty pump rotation, paired loads, and balanced wear across equipment.

Device Inputs

Relay Controllers, Motor Controllers, Valves

Output Behavior

Run the next eligible channel to balance usage.

Safety Note

Confirm every alternate channel can safely handle the requested duty.

Test Method

Run multiple requests and confirm the active channel changes as expected.

Visual reference coming soon

Future screenshot area for the Alternate Channels setup screen and saved Smart card.

Alternate Channels Walkthrough

Walkthrough video coming soon

Before You Start

Device Readiness

Link every device used by this workflow and confirm each one is online.

Device Selection

Choose the exact tank, pump, valve, relay, or meter that should be controlled.

Safe Test

Test with safe thresholds or manual observation before leaving the workflow enabled.

Guided Setup

Set Up Alternate Channels

Step 1 / 12

9:41

1

Open the HPzenAi app.

Step 1 / 12

Commissioning Checks

• Confirm the selected relay channel changes state at the expected time or condition.
• Run multiple requests and confirm the active channel changes as expected.
• Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
• Review the event history after testing so the action is recorded as expected.
• Keep safety-critical workflows active all day unless the site needs a specific time window.

Troubleshooting

• If the Save button is disabled, complete every required trigger, condition, action, and timing field.
• If the workflow does not run, confirm the devices are online and the active time allows it to run now.
• If the action does not complete, check whether the target device is already in that state or cannot accept commands.
• If notification behavior is missing, confirm phone notification permission and recent device data.

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