Tank & Pump

Dual Source Priority

Configure Dual Source Priority in HPzenAi Smart. Uses the preferred water source before switching to backup.

What it does

Use the preferred water source before switching backup.

Uses the preferred water source before switching to backup. Use this automation when the selected field devices should work together without repeated manual setup.

CategoryTank & Pump

Works with

Level SensorsMotor ControllersGateways

Automation Logic

When

Trigger

The target tank needs water.

Default

Main tank drops below 30%

Choices

Main tank drops below20%30%40%Enter valueAt a scheduled timeChoose timeDailyWeekdaysWeekendsCustom days

Example: choose "Main tank drops below" and keep the default 30%, select another preset, or enter another value.

If

Condition

The preferred source is available; otherwise the backup source is checked.

Default

Primary source is above 30%

Choices

Primary source is above20%30%40%Enter valueBackup source is above20%30%40%Enter value

Example: choose "Primary source is above" and keep the default 30%, select another preset, or enter another value.

Then

Action

Open or run the preferred source first, then switch to backup only when needed.

Default

Use primary source and fill to 90%

Choices

Use primary source and fill to80%90%100%Enter valueUse backup source and fill to80%90%100%Enter valueOnly notify me

Example: choose "Use primary source and fill to" and keep the default 90%, select another preset, or enter another value.

Active

Allowed Time

Use All day when uninterrupted water supply is required.

Default

All day

Choices

All dayDay (6 AM - 6 PM)Night (6 PM - 6 AM)

Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.

Automation Details

Recommended use

Municipal plus borewell systems, sump plus backup source systems, and multi-source tanks.

Device Inputs

Level Sensors, Motor Controllers, Gateways

Output Behavior

Open or run the preferred source first, then switch to backup only when needed.

Safety Note

Confirm interlocks prevent both sources from opening when the plumbing requires one source at a time.

Test Method

Disable the preferred source during testing and confirm the backup source takes over correctly.

Visual reference coming soon

Future screenshot area for the Dual Source Priority setup screen and saved Smart card.

Dual Source Priority Walkthrough

Walkthrough video coming soon

Before You Start

Device Readiness

Link every device used by this workflow and confirm each one is online.

Device Selection

Choose the exact tank, pump, valve, relay, or meter that should be controlled.

Safe Test

Test with safe thresholds or manual observation before leaving the workflow enabled.

Guided Setup

Set Up Dual Source Priority

Step 1 / 12

9:41

1

Open the HPzenAi app.

Step 1 / 12

Commissioning Checks

• Confirm the pump starts and stops at the expected tank levels.
• Disable the preferred source during testing and confirm the backup source takes over correctly.
• Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
• Review the event history after testing so the action is recorded as expected.
• Keep safety-critical workflows active all day unless the site needs a specific time window.

Troubleshooting

• If the Save button is disabled, complete every required trigger, condition, action, and timing field.
• If the workflow does not run, confirm the devices are online and the active time allows it to run now.
• If the action does not complete, check whether the target device is already in that state or cannot accept commands.
• If notification behavior is missing, confirm phone notification permission and recent device data.

Create an AutomationWorkflow CatalogSchedules & Active TimeTroubleshooting