Loading Guide

Preparing HPzenAi content

Skip to main content

Tank & Valve

Valve Stuck Alert

Configure Valve Stuck Alert in HPzenAi Smart. Warns when a valve command does not produce the expected state change.

What it does

Warn when a valve command does not change state.

Warns when a valve command does not produce the expected state change. Use this automation when the selected field devices should work together without repeated manual setup.

CategoryTank & Valve
Works with
Level SensorsValvesRelay Controllers

Automation Logic

When

Trigger

A valve open or close command is sent.

Default

Valve state does not change within 30 sec

Choices
Valve state does not change within10 sec30 sec60 secEnter value

Example: choose "Valve state does not change within" and keep the default 30 sec, select another preset, or enter another value.

If

Condition

The valve does not report the expected state within the allowed time.

Default

No condition

Choices
No condition

Example: leave No condition selected when the trigger alone should run the workflow.

Then

Action

Send an alert for inspection or service.

Default

Notify me (critical)

Choices
Notify me (critical)Notify me (warning)

Example: choose "Notify me (critical)" for the default then behavior.

Active

Allowed Time

Use All day for controlled valves.

Default

All day

Choices
All dayDay (6 AM - 6 PM)Night (6 PM - 6 AM)

Example: keep All day for protection workflows, or choose Day or Night when operation should stay inside site hours.

Automation Details

Recommended use

Motorized valves, irrigation valves, and inlet valves with command feedback.

Device Inputs

Level Sensors, Valves, Relay Controllers

Output Behavior

Send an alert for inspection or service.

Safety Note

Treat repeated stuck alerts as a maintenance issue before relying on the valve for protection.

Test Method

Use a supervised command and confirm the expected state feedback appears.

Visual reference coming soon
Future screenshot area for the Valve Stuck Alert setup screen and saved Smart card.
Valve Stuck Alert Walkthrough
Walkthrough video coming soon

Before You Start

Device Readiness

Link every device used by this workflow and confirm each one is online.

Device Selection

Choose the exact tank, pump, valve, relay, or meter that should be controlled.

Safe Test

Test with safe thresholds or manual observation before leaving the workflow enabled.

Guided Setup

Set Up Valve Stuck Alert

Step 1 / 12
9:41
1

Open the HPzenAi app.

Step 1 / 12

Commissioning Checks

  • Confirm the valve opens and closes at the expected tank condition.
  • Use a supervised command and confirm the expected state feedback appears.
  • Confirm the saved card shows the correct workflow, devices, schedule, and enabled state.
  • Review the event history after testing so the action is recorded as expected.
  • Keep safety-critical workflows active all day unless the site needs a specific time window.

Troubleshooting

  • If the Save button is disabled, complete every required trigger, condition, action, and timing field.
  • If the workflow does not run, confirm the devices are online and the active time allows it to run now.
  • If the action does not complete, check whether the target device is already in that state or cannot accept commands.
  • If notification behavior is missing, confirm phone notification permission and recent device data.