Guide Category

IoT Gateway

Setup, connectivity, and operation guides for HPzenAi IoT gateways.

Guides

Gateway Overview — What HPzenAi gateways do, model differences, and when to use each.
Installation Guide — Mounting, power wiring, antenna connection, and environment requirements for the HPzenAi gateway.
Pairing Field Devices — How to add and configure water meters, level sensors, and other devices to the HPzenAi gateway.
Wi-Fi Setup Guide — Step-by-step guide to connecting your HPzenAi gateway to a Wi-Fi network and verifying cloud connectivity.
RS485 Device Wiring — How to wire HPzenAi field devices to the gateway over RS485.
RF Connectivity (GW-1, GW-3) — Using the 433/915 MHz RF radio for long-range wireless communication with field devices on GW-1 and GW-3 gateway models.
SIM Connectivity (GW-1, GW-2) — Installing a SIM card, configuring mobile data APN settings, and understanding SIM failover on compatible gateway models.
Bluetooth Configuration — Using BLE 5.0 for initial gateway pairing, local app configuration, and nearby field device scanning.
Firmware Updates — How to check the current gateway firmware version, install over-the-air updates, and enable automatic updates.
Troubleshooting — Diagnosing and resolving common gateway connectivity, power, RS485, and device communication issues.