Service Policy

Contact Us

Get in touch with HPzenAi for technical support, order queries, sales, and partnership enquiries.

Support Channels

HPzenAi support is available to assist with product questions, installation guidance, connectivity issues, order queries, and warranty claims.

Steps

• Email: support@hpzenai.com — technical support, warranty claims, and order queries.
• Support Center: Visit the HPzenAi Support page for self-service troubleshooting, FAQs, and ticket submission.
• Sales & Partnerships: Use the Contact page for bulk order enquiries, channel partnership applications, and OEM requirements.
• Business Hours: Support enquiries are typically responded to within 1 business day.
• Guide Center: Browse the full HPzenAi product guide for installation, wiring, connectivity, and configuration documentation.