Service Policy

HPzenAi Service Policy

Overview of HPzenAi programs, customer policies, and support coverage.

Programs

HPzenAi offers programs for customers, resellers, and businesses looking to partner with or expand their engagement with the platform.

Affiliate Program — Earn commission by referring customers to HPzenAi. Share your referral link and receive a percentage of each qualifying order placed through it.
Referral Program — Refer friends or businesses and earn referral credits redeemable against future HPzenAi purchases.
Business & Bulk Orders — Volume pricing and dedicated support for businesses placing bulk orders of HPzenAi products — open to registered businesses and system integrators.
Channel Partnership — Become an HPzenAi reseller or system integrator partner. Access partner pricing, product training, and co-marketing support.

HPzenAi maintains published policies governing purchases, data handling, and platform use. All policies are available on the HPzenAi website.

Privacy Policy — How HPzenAi collects, uses, stores, and protects your personal and usage data across all platform services.
Terms of Use — General terms governing use of the HPzenAi platform, applications, and connected services.
Terms & Conditions — Contractual terms applicable to all HPzenAi products and services.
Shipping Policy — Delivery timelines, carrier selection, regional availability, and shipping charges for HPzenAi product orders.

All HPzenAi products include a standard limited warranty and are backed by technical support for installation, connectivity, and product faults.

Payment Methods — Accepted payment options for purchases through the HPzenAi online store.
Returns & Warranty — Product return procedure, return eligibility criteria, and steps to initiate a return or warranty replacement.
Refund Policy — Conditions under which refunds are issued, applicable timelines, and the refund request process.