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Preparing your HPzenAiâ„¢ experience
How we handle personal information when you use HPzenAi services.
Privacy Policy - HPzenAi Technologies Private Limited
Effective Date: 1 June 2026
Last Updated: 22 October 2026
This document forms part of HPzenAiâ„¢'s legal and customer-information framework and applies to users, visitors, account holders, and customers accessing HPzenAiâ„¢ platforms, products, or services. By accessing or using HPzenAiâ„¢ platforms and services, you acknowledge that you have been provided access to this policy and that the processing of your personal data is governed by this policy and applicable law.
HPzenAi is operated by HPzenAi Technologies Private Limited. This policy covers our websites, apps, connected products, purchases and support services. Independent third-party services have their own privacy policies.
The information we collect depends on how you use our services.
We use this information to provide accounts and services, process orders, support devices and customers, communicate with you, protect against fraud and abuse, meet legal obligations, and improve our services. We use information for marketing where permitted and subject to your choices.
Website sign-in uses email verification codes and security checks. HPzenAi and IMPixED services may use the same account identity, while access and purchases remain subject to each service's permissions and terms. Never share a verification code with anyone.
We use necessary cookies and similar technologies for sign-in, security and website functionality. We may use analytics on public pages to understand and improve our services. Security checks may include Cloudflare Turnstile; see Cloudflare's Turnstile Privacy Addendum: https://www.cloudflare.com/turnstile-privacy-policy/. You can manage cookies through your browser settings.
We do not sell personal information. We share information as needed with providers of hosting, security, analytics, payments, shipping, communications and customer support, and when required by law. Where you authorize a connected application, it may access information or actions within the permissions you approve. Some providers may process information outside India, subject to applicable law.
We keep information for as long as needed to provide services, maintain security, resolve disputes and meet legal obligations. Order and tax records may need to be kept longer than account or usage information.
You may ask to access, correct or delete eligible personal information, withdraw consent where applicable, or raise a privacy concern by emailing support@hpzenai.com. You may opt out of promotional messages; essential account, security and order messages may still be sent.
Our services are not intended for children without any consent required by applicable law. Contact support@hpzenai.com if you believe a child has provided us with personal information.
For privacy requests or grievances, contact the Grievance Officer, HPzenAi Technologies Private Limited, 02/A, Bidaragere Road, Anekal Town, Bengaluru, Karnataka 562106, India, at support@hpzenai.com. We may update this policy and will show the latest update date here.
