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Preparing your HPzenAi experience
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Preparing your HPzenAi experience
On This Page
On This Page
Setup, connectivity, and operation guides for HPzenAi IoT gateways.
10 articles
Gateway Overview
What HPzenAi gateways do, model differences, and when to use each.
Installation Guide
Mounting, power wiring, antenna connection, and environment requirements for the HPzenAi gateway.
Pairing Field Devices
How to add and configure water meters, level sensors, and other devices to the HPzenAi gateway.
Wi-Fi Setup Guide
Step-by-step guide to connecting your HPzenAi gateway to a Wi-Fi network and verifying cloud connectivity.
RS485 Device Wiring
How to wire HPzenAi field devices to the gateway over RS485.
RF Connectivity (GW-1, GW-3)
Using the 433/915 MHz RF radio for long-range wireless communication with field devices on GW-1 and GW-3 gateway models.
SIM Connectivity (GW-1, GW-2)
Installing a SIM card, configuring mobile data APN settings, and understanding SIM failover on compatible gateway models.
Bluetooth Configuration
Using BLE 5.0 for initial gateway pairing, local app configuration, and nearby field device scanning.
Firmware Updates
How to check the current gateway firmware version, install over-the-air updates, and enable automatic updates.
Troubleshooting
Diagnosing and resolving common gateway connectivity, power, RS485, and device communication issues.