Loading content
Preparing your HPzenAi experience
Loading content
Preparing your HPzenAi experience
On This Page
On This Page
Setup, features, and usage guides for the HPzenAi mobile and desktop app.
14 articles
Registration
Create a new HPzenAi account to access the app, manage gateways, and monitor connected devices.
Login with Password
Sign in to the HPzenAi app using your registered email address and password.
Login with Email OTP
Sign in to the HPzenAi app using a one-time passcode sent to your registered email address — no password required.
Forgot Password
Reset your HPzenAi account password using a link sent to your registered email address.
MFA
Enable multi-factor authentication (MFA) on your HPzenAi account for enhanced login security.
User Name Update
Change the display name on your HPzenAi account.
Gateway Registration
Add an HPzenAi gateway to your account so you can link and manage connected devices.
Device Linking with Gateway
Add an HPzenAi device to a registered gateway so it can be monitored and controlled from the app.
Device De-Linking with Gateway
Remove a device from a gateway in the app without affecting the physical wiring or the device itself.
Device Name Update
Rename a linked device in the HPzenAi app to something meaningful for your installation.
User Access Transfer
Transfer full account ownership of your HPzenAi project to another registered user.
Reset the Devices or Gateway
Factory reset a device or gateway to clear all configurations and return it to an unlinked state.
Multiple Users Access — Allow
Invite additional users to access your HPzenAi project with a specified access level.
Multiple Users Access — Remove
Revoke a user's access to your HPzenAi project immediately.